Visibility of other children on Home App
under review
S
Suzelle Coetsee
Scenario: You are a primary caregiver for child A and an emergency contact for child B.
Issue: On the Home App you can see both children. You cannot access finance or EAV information for child B but the fact that the child is showing when clicking into those features are making customers hesitant.
The other concern is that bookings, pick up/drop off times and who dropped off/picked up is visible for child B.
Possible solution: As a primary caregiver you would never verify attendance or access finance information for that child. Also once the ability to make bookings on the Home App is released, an emergency contact would not be making bookings for that child. Is it an option to turn off any visibility for child B on the Home App altogether?
Sian West
Yes, you only need to be able to see your own children on the app
Selina
under review
Selina
Hi Suzelle,
Thank you for your valuable feedback.
I'll pass that on.
K
Kirsten
Selina: Hi there, wondering if there is any progress on this? Our parents are very cautious being able to view learning/health events of children they are emergency contacts for.